Customer Success Story

Streamlining Field Operations: 2X Faster File Retrieval and 93% Lower Storage Costs

Construction

Google Drive

Overview

With over 30 years of experience, this construction company has helped tens of thousands of homeowners across the U.S. with foundation repair and waterproofing solutions. But when it came to managing files in Salesforce, things weren’t as solid.

They faced growing challenges, including field agents uploading disorganized images, a lack of integration between Google Drive and Salesforce, and skyrocketing storage costs from third-party-generated documents. Manual uploads by remote managers made the process slow, error-prone, and difficult to scale, especially without proper access controls for field agents.

Download the case study to see how they turned it all around with a streamlined, automated, and storage-optimized solution.