Everything You Need to Learn About Dreamforce 2023: Major Announcements

Everything You Need to Learn About Dreamforce 2023: Major Announcements

Dreamforce 2023 is done and dusted. The year-long wait for the largest AI event powered by Salesforce served everything that the largest global tech community deserves. With the three days of the event gathered hundreds and thousands of Trailblazers, and through the 1,500 sessions they hosted, the chanting of Data + AI + CRM + Trust was in the air. In this blog, we unpack the highlights of Salesforce’s flagship conference, the top announcements, and how we relished each moment of it. #1. Einstein 1 Platform Salesforce took the global community by surprise through the relaunching of the Einstein 1 Platform. It’s made to showcase the significant enhancements for both Salesforce Data Cloud and Einstein AI capabilities, all of which are seamlessly integrated into Salesforce’s fundamental metadata framework. This trusted AI platform, designed for customer-centric businesses, empowers organizations to securely connect diverse datasets and create AI-driven applications with minimal coding, ushering in innovative CRM experiences. Remember, Everyone is an Einstein Now! #2. Einstein Copilot It was phenomenal to introduce Einstein Copilot as a booster of productivity! Salesforce brought a brand-new, reliable, and readily available conversational AI assistant seamlessly integrated into every application’s user interface. Einstein Copilot enhances productivity by providing real-time assistance to users as they navigate their workflow. It allows them to ask questions using natural language and receive accurate, dependable answers derived from secure, company-specific data sourced from the Data Cloud. #3. Einstein Copilot Studio Within Einstein Copilot Studio, Adminis and other Salesforce professionals wield a unique combination of authority and customization. Here, you have the ability to harness the potential of generative AI to enhance user productivity while maintaining full control over its implementation. Also, you can decide which processes benefit from generative AI and precisely define the scope of prompts to ensure a tailored and effective user experience. Develop prompts that can be reused and are linked to both company and customer data. Prompt Builder: Develop prompts that can be reused and are linked to both company and customer data. Skill Builder: Empower Copilots with additional abilities to serve you. Model Builder: Provide versatility in choosing AI models, which may involve partnerships with Anthropic, Cohere, Databricks, Google Cloud’s Vertex IX, and OpenAI. #4. Free Data Cloud And Tableau Licenses The announcement for free Data Cloud and Tableau Licenses was a game-changer moment for many Trailblazers. The free licenses are now accessible to customers using Enterprise, Unlimited, and Unlimited Plus editions. So, there’s no need for a purchase to access Data Cloud Everywhere, which includes up to 250,000 data service credits. #5. Data Cloud Triggered Flow For years, we have been building automation using Salesforce Flow, typically activated by specific actions like data modifications. However, today, as Data Cloud is seamlessly integrated into the Einstein 1 platform, we can now fuel automation with dynamic data originating from Data Cloud. This includes real-time data as well as data from a multitude of diverse systems. This particular type of Flow initiates when the conditions tied to the Data Cloud Data Model Object (DMO) or Calculated Insight Object (CIO) are accomplished. Wooo… It seems like Dreamforce 2023 was more epic than ever! With major announcements that blew Trailblazers away, DF23 is going to be the talk of the town for some time now. Like every year, the presence of team XfilesPro at Dreamforce 2023 was obtrusive this year as well. And the best part was that followed by last year, we received Salesforce’s Partner Innovation award 2023 just before the DF23 magic began. And, the fun was doubled this time because we were recognized for not one, but two prestigious ISV categories. Industries – Communications (ISV) for the product DataArchiva Emerging Tech – Customer 360 (ISV) for the product 200 OK That was awesome! With the pride of PIA23 and the brimming excitement for the reunion of Trailblazers, we relished the AI-powered innovation at San Francisco. We met with innovation seekers, partners, and customers at the APAC Lounge and paved new paths to a bright future, together. Like any year, Dreamforce has been an experience like no other this year as well. We will cherish the amazing moments we had with the global trailblazer community. Until next time, see you! AMARLAL

Making History: CEPTES Bags Salesforce’s Partner Innovation Award for the Second Consecutive Year

Making History: CEPTES Bags Salesforce’s Partner Innovation Award for the Second Consecutive Year

Salesforce’s Partner Innovation Award is here, once again! And, guess what…CEPTES wore the crown!  You read it right! Followed by last year, CEPTES has added the PIA23 feather to its cap once again this year.  And, what doubles up the excitement is that this time, we received remarkable recognition for not one, but two prestigious ISV categories. CEPTES has been recognized as the Industries – Communications (ISV) winner for our product DataArchiva and Emerging Tech – Customer 360 (ISV) winner for our product 200 OK.  Yes, we’re growing strength to strength with the power of TWO!   And, this was the right time.  As the excitement for Dreamforce 2023 mounts up, we couldn’t find a more perfect way to energize our spirits for the largest AI event of the year. At the same time, we’re elated to learn that our eligibility has been audited and approved by International Data Corporation (IDC). For being one of the players out of the hundreds of competitors in the Salesforce ecosystem, we’re grateful to see the peaks we have crossed in such a short time.  On this occasion, we take a moment to appreciate the continued efforts of our leaders, partners, employees, and customers towards our progress. We owe #PIA23 to you!   And, hearty congratulations to all the winners for crossing this biggest achievement along with us! No surprise, this is the age of ISVs. And Salesforce is the favorite battleground for them. ISVs have transformed the Salesforce ecosystem over the years by helping it meet the diverse requirements of organizations, paving the way for tapping the maximized ROI. Being leading players in the ISV world for more than a decade, XfilesPro and DataArchiva have been focused on customer success by delivering advanced functionalities that help organizations crush their goals. And, that helped us to reach here – to PIA23!  The next stop is Dreamforce! With the pride of the Partner Innovation Award, we’re making it to San Francisco to attend the biggest gathering of global Trailblazers. We’re pushing all the stops to present our data and document management suites in a way like never before to the hundreds and thousands of innovation seekers.  With the addition of seeding capability, this time, we’re showcasing DataArchiva as a fully-fledged suite of data management platforms that comes with data archiving, backup and recovery, and seeding options for Salesforce. On the other hand, XfilesPro will remain the most advanced platform providing file management and auto document generation applications.  So, make sure you meet with our team at the APAC Lounge. Considering the limited slots, we request you to schedule a meeting with us in advance, right away! See you soon at Dreamforce! AMARLAL