How to Manage Your Big-sized Files within Salesforce
If you have been using Salesforce for a long time to boost your sales process and customer experience or to streamline your internal workflow, you must have Googled at least once ‘How to efficiently manage big-sized files within Salesforce.’ With the extensive usage of the most powerful CRM platform on a daily basis, it’s obvious that you will generate a huge volume of files that comes with a big size. Video files, audio files, images, and certain documents (such as PDFs or presentations with a lot of images and media content that will become quite large) are some examples of big-sized files that businesses of all types create. But, it’s not a cakewalk to manage such large-sized files within the CRM application. There are varied challenges that need to be addressed when you have files that come in big sizes. The Red Alert for Storage Space Overloading You need to be ready for this future trouble! When you generate a large number of files that carry a high size, you are going to hit the file storage limit in no time. And, the most terrifying part is that once you run out of storage space, you also will run out of options to address that challenge. Because the only options you have here are either to buy additional storage space from Salesforce or to delete irrelevant files manually. However, both these are not a wise strategy for your growing business. Buying additional storage comes with a hefty price, which would break your bank. Deleting unnecessary files is also not recommended as you can’t predict the future possibilities that a file carries. Additionally, your compliance guidelines will not allow you to delete any files. A Slow Performing Salesforce Application A slow-loading Salesforce app comes as a result of the abundance of big-sized files. Just like the bottleneck on the road, the large-sized files will suffocate your file storage space within the storage platform. You won’t be able to process the application easily or at the normal speed. This will pose an impact on your file search, file uploading or downloading, or any operation that you will conduct within the Salesforce platform. Movement of Files Become a Tough Nut to Crack Once you start experiencing storage overload, it’s better you move them to an external environment. However, the movement of big-sized files comes with a lot of uneasiness and inconveniences. It will not only create trouble to move files but also impact the productivity of the employees who are working around this task. There’s a Solution for All Challenges If you are thinking about how to manage big-sized files in Salesforce that come with the above challenges, here’s the solution you can rely on. XfilesPro is the #1 file management application for Salesforce that will help you manage your files that are of big size. The application helps you to migrate your big-sized files in one go to your preferred external storage system be it Amazon S3, SharePoint, Google Drive, OneDrive, or even your on-premises platform with the power of automation. Through the optimization of the storage space in this way, you can rest assured that you will never run out of file storage in Salesforce. You are neither required to buy additional file storage space from Salesforce for an expensive charge nor delete files by violating the compliance guidelines. Also, Read: One Of The Largest Global Manufacturers Leveraged XfilesPro To Move 40TB Of Salesforce Files To SharePoint And, the best part is as you make your storage space freed up by migrating big-sized files to the external environment, you can regain the performance of your Salesforce app. In addition, the seamless workflow within the app will help you enhance employee performance as well. Also, Read: European Manufacturing Company Solved File Storage Management Challenges In Salesforce With XfilesPro So, consider the possibilities of XfilesPro to better manage your large-sized files within the CRM platform. If you wish to learn more, check here to schedule a demo AMARLAL
Salesforce File Storage Limit Exceeded? Some Use Cases & Tips to Prevent Hitting Storage Limits
In today’s world where businesses are becoming multifarious, customers are demanding personalized services. To consistently meet evolving customer demands & stay ahead of competitors, technology adoption at an early stage is elemental. Salesforce, being the #1 CRM in the world has been embraced by thousands of businesses around the globe to drive forth innovation & digital transformation. However since it is a multi-tenant environment, there are certain restrictions in place to maintain the speed & performance of the platform. Though maintaining separate files & accounts for each customer is beneficial for delivering personalized experiences, it results in a large volume of files accumulating within Salesforce, which takes up a lot of storage space. Most businesses experience Salesforce storage limits exceeding within the first two years. Managing large volumes of files in Salesforce is a daunting task that brings a lot of related challenges. We will highlight a few common industry use cases where businesses found it difficult to manage a sheer number of files in Salesforce. We will also discuss the strategies they implemented to optimize their Salesforce file storage to prevent hitting their storage limits. Before discussing the Salesforce file storage challenges & solutions, let’s have a look at how much file storage space you get in Salesforce. Also Read: Top 3 Ways To Prevent Hitting The Salesforce Storage Limit In Your Org What are Different Types of Storage in Salesforce? Salesforce classifies storage into three key categories: Data Storage, File Storage, and Big Objects – each playing a crucial role in managing business data efficiently. Data Storage: This is where Salesforce stores records from standard and custom objects like Accounts, Contacts, Leads, and Cases. As businesses scale, the increasing volume of records can quickly consume available storage. File Storage: This category is dedicated to attachments, Salesforce Files, Chatter files, and documents. While essential for document management, Salesforce’s storage limits can make handling large volumes of files a challenge. Big Objects: Designed for massive datasets, Big Objects enable businesses to store and manage billions of records without affecting CRM performance. They are ideal for archiving historical data, system logs, and large-scale records that need long-term retention. Handling data and file storage in Salesforce are completely different. In this blog let’s understand Salesforce file storage, what contributes to Salesforce file storage, and the key factors to consider when managing it. The Salesforce Files (Formerly Chatter Files) Before Salesforce Files there were the Chatter Files. Chatter is majorly focused on enabling users to collaborate seamlessly and enable easier cooperation through a social enterprise environment. Files are an intrinsic part of document collaboration, hence, Salesforce files integrate Chatter with Salesforce CRM Content and allow users to access and share the files stored there. Using the Salesforce files, individuals can upload files privately until they have decided upon sharing them. They can also subscribe to files and get notified when a file has been updated. The process of sharing can be done in the following ways: Sharing with an individual Sharing with the existing groups of people inside Salesforce Sharing with link By indirectly, attaching a Salesforce file to the Chatter feed of a record, as mentioned previously The Salesforce documentation is true that you also have control over the access permissions. Files in Chatter can be: Completely private – No access at all Shared with viewer permissions – Viewer permission to access Editable by collaborators – Collaborator Fully shared – With the owner Salesforce CRM Content This option is often used to store marketing materials or support-related documents. It allows you to store templates, standard marketing collaterals, and corporate files that sales or support teams can use when interacting with customers. Team members can easily customize these templates and use them per their requirements. Additionally, you can be part of multiple libraries and access them through the Libraries tab. This is not it, you can also see them under the Salesforce Files tab. Users can also attach a file stored in a Library, directly to the Chatter Feed of a record. One drawback that can be registered here, is that you cannot have nested folders. Each Library will be like a flat folder in which you are not allowed to have sub-folders. The Salesforce Attachments One more traditional way of storing Salesforce files is Salesforce Attachment which allows you to attach files and documents to individual records. This works well when short sales cycles are generated, with a small number of files per record. The file size is also limited to 25 MB per file. Posting a file in the Chatter feed will automatically show it in the notes and attachment section of that specific record. The Documents This is where you can store web resources like logos, HTML banners, and also Visualforce materials. These are generally such resources, which you plan on using for email campaigns and also for any images that are to be used in a template. How Did Your Salesforce File Storage Limit Exceed? Let’s have a look at how companies generate files and what consequences they face once they accumulate a large volume of files in their Salesforce org. With a huge volume of old or unused files If you have been using Salesforce for a long time, you must find a large chunk of obsolete files. These files might be related to old customers, closed cases, lost accounts, old email attachments, etc. Though your sales or service team does not require these files, they reside within the app and occupy storage. This results in storage shortages over time. File generation from multiple sources If you have a huge Salesforce standard user base (sales & service) and they upload a large number of files daily, you might run out of allocated file storage space faster than usual. This might happen to specific industry customers such as healthcare, financial, logistics, legal, and insurance who deal with more documents. All these industries also deal with files that are larger in size. Files getting uploaded from community users Enterprises with community users and
