Salesforce file and file storage management may not look as glamorous as Salesforce data and data storage management, which frequently steals the show. But businesses must make sure it gets the attention it needs. Every day, users interact with files, thus it’s critical to take care of significant aspects like version control, regulatory compliance, scalability, file security, and, most importantly, the cost.

Salesforce users often encounter several roadblocks on their way toward efficient file management in Salesforce. The main reason behind this is the limitations of the primary file storage allotted by Salesforce that make the process of file management far too challenging. In this article, we will discuss the top four file management challenges faced by enterprises, especially when they have a large volume of files & documents in their Salesforce app.

Difficult File Management in Multi-cloud Environments 

According to a recent report, 93% of enterprises today are considering multi-cloud deployment as a key element of their cloud adoption. Even enterprises that leverage the Salesforce cloud platform to run their business choose to deploy several other cloud systems as well as third-party AppExchange solutions to extend their existing capabilities. These multi-cloud strategies, though beneficial & lucrative, pose various difficulties in terms of complexity, security, visibility, and perhaps the most challenging of all—management, especially file management. 

Read More: Why is XfilesPro the Most Comprehensive File Management Solution for Salesforce?

Most Salesforce customers, using multi-cloud deployments, often find themselves struggling with proper management of files, especially when there’s a large volume of files in the Org. While it might not sound like a big issue in small-scale deployments (where fewer cloud solutions are involved), enterprises may have to look for robust collaboration solutions that offer visibility & control over their Salesforce files in big-scale deployments.

Inadequate File Visibility & Accessibility

One inherent challenge faced by Salesforce users having a large volume of files & documents in the primary file storage is the lack of complete control over those files. This becomes an even greater issue if they are using a multi-cloud strategy because then synchronization between storage systems in different cloud platforms becomes difficult. 

In large-scale environments, multi-cloud setups can lead to scattered file storage and data silos. Without a unified system, users have trouble finding, accessing, and sharing files in Salesforce. This lack of centralized control diminishes file visibility and forces organizations to invest extra resources in maintaining synchronization.

Problems with File Collaboration

For most enterprises using the Salesforce cloud platform to run their business, the primary goal is to utilize its collaboration feature to enable their users (both internal & community users) to share, edit, & view files & documents in real-time. Even though Salesforce was designed as a collaborative platform, the collaboration services it offers are limited. 

Version control can become a significant challenge when collaboration within teams is lacking. Without proper communication, people might end up working on different versions of the same file, leading to confusion and mistakes. Someone might miss important changes, or worse, two, people could unknowingly make edits to outdated versions. 

Reduced Document Processing Speed

In this era of rapid digital transformation, enterprises deal with various documents on a daily basis, be it invoice quotes, contracts, healthcare records, purchase orders, legal documents, PDF files, invoices, & much more. Typically these documents go through the activity of document processing (scanning documents, extracting data, validating it, making corrections, & manually updating the relevant fields) before being loaded into Salesforce as attachments & being integrated into day-to-day business operations.

But when the organization deals with a large volume of files & documents, the speed of document processing is reduced drastically as it requires a lot of human resources & is a time-consuming task.

How XfilesPro can help

XfilesPro has been a top choice for enterprises struggling with the seamless management of files & documents in their Salesforce system. This file management & external collaboration application is designed especially for Salesforce & aims to help users resolve any & all challenges they may have. Leveraging the app, users can easily migrate their important files from Salesforce to their preferred external cloud storage (SharePoint, AWS S3, Google Drive, OneDrive, Dropbox, etc).

Even when the files no longer reside in the Salesforce file storage, file accessibility & visibility are not the least bit affected. Users can easily view, access, download, & edit the files anytime they require. The application supports seamless collaboration between the storage systems & performs well in a multi-cloud environment also as it brings together files stored in different platforms to store them in the chosen external storage.

Check out the product datasheet for more details.

XfilesPro’s latest update to DocuPrime is set to streamline the entire document lifecycle management process. From template creation and automated data filling to review & approval, and e-signatures, everything can now be handled within a single platform. 

With XfilesPro, you can effortlessly create, store, collaborate, and share documents on one platform. The app optimizes file storage, simplifies document generation, and increases ROI by 3X. Plus, our passionate tech team is always here for you, ready to turn your questions into solutions and ensure every interaction feels seamless and supportive. 

To understand how XfilesPro can help you overcome the challenges we explained above or any other particular challenge you may have, please get in touch with our experts. You can also schedule a quick demo with us to see the app in action.