Everything You Need to Learn About Dreamforce 2023: Major Announcements
Dreamforce 2023 is done and dusted. The year-long wait for the largest AI event powered by Salesforce served everything that the largest global tech community deserves. With the three days of the event gathered hundreds and thousands of Trailblazers, and through the 1,500 sessions they hosted, the chanting of Data + AI + CRM + Trust was in the air. In this blog, we unpack the highlights of Salesforce’s flagship conference, the top announcements, and how we relished each moment of it. #1. Einstein 1 Platform Salesforce took the global community by surprise through the relaunching of the Einstein 1 Platform. It’s made to showcase the significant enhancements for both Salesforce Data Cloud and Einstein AI capabilities, all of which are seamlessly integrated into Salesforce’s fundamental metadata framework. This trusted AI platform, designed for customer-centric businesses, empowers organizations to securely connect diverse datasets and create AI-driven applications with minimal coding, ushering in innovative CRM experiences. Remember, Everyone is an Einstein Now! #2. Einstein Copilot It was phenomenal to introduce Einstein Copilot as a booster of productivity! Salesforce brought a brand-new, reliable, and readily available conversational AI assistant seamlessly integrated into every application’s user interface. Einstein Copilot enhances productivity by providing real-time assistance to users as they navigate their workflow. It allows them to ask questions using natural language and receive accurate, dependable answers derived from secure, company-specific data sourced from the Data Cloud. #3. Einstein Copilot Studio Within Einstein Copilot Studio, Adminis and other Salesforce professionals wield a unique combination of authority and customization. Here, you have the ability to harness the potential of generative AI to enhance user productivity while maintaining full control over its implementation. Also, you can decide which processes benefit from generative AI and precisely define the scope of prompts to ensure a tailored and effective user experience. Develop prompts that can be reused and are linked to both company and customer data. Prompt Builder: Develop prompts that can be reused and are linked to both company and customer data. Skill Builder: Empower Copilots with additional abilities to serve you. Model Builder: Provide versatility in choosing AI models, which may involve partnerships with Anthropic, Cohere, Databricks, Google Cloud’s Vertex IX, and OpenAI. #4. Free Data Cloud And Tableau Licenses The announcement for free Data Cloud and Tableau Licenses was a game-changer moment for many Trailblazers. The free licenses are now accessible to customers using Enterprise, Unlimited, and Unlimited Plus editions. So, there’s no need for a purchase to access Data Cloud Everywhere, which includes up to 250,000 data service credits. #5. Data Cloud Triggered Flow For years, we have been building automation using Salesforce Flow, typically activated by specific actions like data modifications. However, today, as Data Cloud is seamlessly integrated into the Einstein 1 platform, we can now fuel automation with dynamic data originating from Data Cloud. This includes real-time data as well as data from a multitude of diverse systems. This particular type of Flow initiates when the conditions tied to the Data Cloud Data Model Object (DMO) or Calculated Insight Object (CIO) are accomplished. Wooo… It seems like Dreamforce 2023 was more epic than ever! With major announcements that blew Trailblazers away, DF23 is going to be the talk of the town for some time now. Like every year, the presence of team XfilesPro at Dreamforce 2023 was obtrusive this year as well. And the best part was that followed by last year, we received Salesforce’s Partner Innovation award 2023 just before the DF23 magic began. And, the fun was doubled this time because we were recognized for not one, but two prestigious ISV categories. Industries – Communications (ISV) for the product DataArchiva Emerging Tech – Customer 360 (ISV) for the product 200 OK That was awesome! With the pride of PIA23 and the brimming excitement for the reunion of Trailblazers, we relished the AI-powered innovation at San Francisco. We met with innovation seekers, partners, and customers at the APAC Lounge and paved new paths to a bright future, together. Like any year, Dreamforce has been an experience like no other this year as well. We will cherish the amazing moments we had with the global trailblazer community. Until next time, see you! AMARLAL
Why You Need to Meet XfilesPro at Dreamforce 2023?
1000+ sessions, 4000+ attendees, 45+ keynotes, and a ton of unlimited fun — it feels like yesterday Dreamforce 2022 unfolded. While we still relish the unforgettable moments of one of the best tech events, the time is here to roll up our sleeves for Dreamforce 2023. The biggest Salesforce conference once again knocks on our door for new beginnings. Team CEPTES at Dreamforce 2022 Unlike ever before, this year, Dreamforce is going to evolve from being the largest tech event in the world to the largest AI event in the world. The global Trailblazers are gathering to witness how AI + Data + CRM powers the future and the way the brightest minds shaping technology. Taking place from September 12th to 15th, the three days event will reunite the Ohana community for innovation, learning, and fun. Memories of Dreamforce 2022 Join Team XfilesPro at Dreamforce 2023 When the world is gearing up for the biggest AI tech summit of the year, how can we stay apart? We are thrilled to announce that team XfilesPro is making it to San Francisco this year as well to experience the magic of Salesforce’s flagship conference in person. We’re excited to leverage the action-packed sessions, hundreds and thousands of fresh content, groundbreaking product innovation, and enormous fun while giving back to the community at the heart of Dreamforce. We’d love it if you share a handshake and join us for a journey of learning and innovation. If you’re wondering what XfilesPro has in store for you, here’s a sneak peek into the two exceptional products that we’re eager to showcase. XfilesPro File Management: The #1 Document Management App for Salesforce Just like any Trailblazer, you’re in for Dreamforce to find solutions for many of your challenges. Efficient file/document management in Salesforce is one such challenge that demands an intelligent solution. Considering the troubles associated with the management of your growing file volumes in Salesforce, XfilesPro provides an advanced file management platform for your requirements. What makes XfilesPro stands out is, with this superior application, you can manage your overloaded file storage space in Salesforce by moving them externally. Not clear? We will explain better. XfilesPro File Management helps you to automatically migrate your files from the file storage space of Salesforce to your preferred external storage such as SharePoint, AWS S3, Google Drive, OneDrive, and on-premise system (SFTP, SMB, and Network Drive) so that your storage space will remain free up. Now, let’s see the benefits of this automatic file migration process. By moving files out of the CRM platform, you can free up the storage space and regain the performance of your Salesforce app, which will be a big step toward achieving a streamlined file management experience. So, let’s look into the next-gen capabilities that XfilesPro delivers, making the application a cut above the rest. Seamless External Storage Integration: XfilesPro seamlessly integrates Salesforce with your preferred external storage systems (as mentioned above) without the need for an additional integration tool, which comes with extra charges. Automatic File Migration: You can automate the end-to-end file migration from Salesforce to your external storage (or can opt for the manual process) as per your business demand. Customized Folder Structure Creation: If you prefer to keep your migrated files in a certain format or in folders in the external storage, XfilesPro can create a customized folder structure matching your requirement. Complete File Ownership: Since XfilesPro is highly concerned about the file security, the app empowers you with the ultimate ownership of your files, where you will decide who can view and access them. Massive File Migration: Apart from automating the migration of new files, XfilesPro can also move your existing files (in any volume) from the file storage space to the external storage in one shot. Bi-directional File Syncing: With XfilesPro, you can have the modifications made on a Salesforce file to be automatically reflected on the subsequent file in the external storage and vice-versa. SharePoint Tagging: This functionality allows the users to tag the content contained in a file against the specific columns so that you can learn about the information in the file without opening it. Yes, that’s a bit about one of the apps we’re presenting to you at Dreamforce. Now, let’s look into the second one. XfilesPro DocuPrime: 100% Native and Auto Document Generation App for Salesforce You know firsthand manual document generation claims your productive work hours. Even for your journey to San Francisco, you must have created a number of documents for varied purposes. What if you could automate the process within the Salesforce platform? By getting it all done with one click? This is exactly what XfilesPro DocuPrime does for you. We are presenting you an application that can automatically obtain the relevant data from multiple Salesforce objects and generate documents 100% natively within Salesforce. The bright side is that you can create documents of any type and size with this next-gen doc gen application for Salesforce. Now, let’s discuss the capabilities of XfilesPro DocuPrime. Template Access Control: Just similar to the file ownership capability that XfilesPro’s file management app provides, XfilesPro DocuPrime gives you with the supreme authority of your documents, where you can control its access by different users. Existing Template Import: If you want to continue with your existing template format, XfilesPro DocuPrime helps you upload it to your Salesforce for the document generation process. Custom Template Creation: If you prefer to create a new template as per your evolving business needs, you can customize one within Salesforce with our application. Multiple Document Type: XfilesPro DocuPrime supports different document types including Word, Excel, and ppt for your easy workflow. eSignature Support: With XfilesPro DocuPrime, you can easily get done with the approval of your document as the application supports all popular eSigns. Sounds cool? During DF23, we will show you a glimpse of the two advanced applications under the big brand XfilesPro. If you think any of these apps are something you’re searching for
Dreamforce 2022: The Big Announcements & Major Highlights of Day 1
Finally, Salesforce kicked off its 20th flagship conference with a bang! With a heap of exciting sessions, inspiring stories, hands-on activities, and most importantly — some big announcements, the first day of Dreamforce 2022 was spectacular and out of this world! How did you attend the biggest family reunion of Trailblazers? In San Francisco or on Salesforce+? However it may be, how was your experience on day one? In general, there was a great focus on product innovations. Trailblazers from around the world were curious to see what Salesforce has in store for them in terms of product and service modernization, and how the ecosystem has transformed post-pandemic. As always, Dreamforce has astonished the Trailblazers with some outstanding innovations this year as some groundbreaking announcements being made by the key personalities of Salesforce. Here are the major highlights from the first day of Dreamforce 2022: Salesforce Genie There was a loud scream of surprise from the Trailblazers when Bret Taylor, co-CEO of Salesforce introduced Salesforce Genie, a new data platform powering the world’s first real-time CRM. Being at the heart of real-time Customer 360, Salesforce Genie connects any data in real time. As the world’s first real-time CRM, Genie uses real-time data streams at a massive scale and integrates with Salesforce transactional data. Using Genie, organizations can convert data into customer magic in order to ensure a seamless, highly personalized experience across sales, service, marketing, and commerce. Slack Canvas Here comes the next big thing — Slack Canvas, a new space for teams to share resources including files, links, and multimedia with a specific group or channel. Canvas basically creates a consistent flow of information and its real benefit lies in data and workflow sharing. It pulls records directly from Salesforce’s Customer 360 as well as third-party services. With Canvas, the users also can import any workflow built in Slack to Canvas and execute from there. Additionally, Slack Canvas offers workflow automation, a capability allowing people to automate business-critical tasks right inside of a Slack workspace. Canvas will arrive next year. Slack Huddle After the big announcement of Canvas, the Slack team introduced Huddle, an easy tool for teams to make quick calls and informal chats. Using Huddle, the users will be able to meet on video calls directly inside Slack with multi-person screen sharing and messaging threads options. Tamar Yehoshua, the Chief Product Officer of Slack has shown the live demo of how to use this feature to connect with co-workers with no formal parameters. And the team has informed that the Slack Huddle will be available for the users in the coming weeks. Salesforce Golden Hoodie It was inspiring and amazing to hear the story of a woman refugee who migrated from her home country to the Netherlands to find freedom. Putting an end to the excitement, Marc Benioff wore the Golden Hoodie to Sima Samara, the Salesforce developer of Capgemini, and welcomed her to the #LifewithGoldie gang. Sima’s story has touched the hearts of Trailblazers and she stood as the symbol of brave! Goosebumps!! Yeah, that’s it. The above were the major highlights from day one of the much-awaited Salesforce event. When it comes to us, at Moscone Campground, Booth #341, we have congregated hundreds of innovation seekers and blown them away with our comprehensive Data Management Suite (DMS) of products for Salesforce. Most of them were surprised by the next-gen capabilities of our fully-fledged suite and showed a real urge to get their hands on it. If you are attending Dreamforce 2022 and thinking about taking your data management experience in Salesforce to the next level, come and meet us at our booth. This is our welcome note for you! You will; Learn more about our Data Management Suite for Salesforce Explore various partnership models and benefits Watch live demos Get a 20% discount on implementation and PREMIUM SUPPORT at an exclusive price See you soon! AMARLAL
Why You Should Meet Team XfilesPro at Moscone Campground, Booth #341 During Dreamforce 2022
Hello Trailblazers, our time is here. We’re just a few hours away from the much-awaited and most-impactful Dreamforce event ever in history. While you read this post, we’re sure your team (lucky, if you’re counted in) must have either flown to San Francisco or is just about to take the flight. Because we’re that close to Salesforce’s 20th flagship conference! Like any Trailblazers in the world, we’re also building excitement to reunite with our Ohana. As always, we’re exhilarated to showcase our superior file management application for Salesforce once again to the thousands of innovation seekers from around the world. And this time with much more next-gen capabilities and features to accentuate our five-star rated product as the number one application for file management in AppExchange! Be Ready to Blow Yourself by Watching the Futuristic Capabilities of XfilesPro We can’t wait to show you XfilesPro in action at the largest tech summit in the world! Evolving with many unique and next-gen expertise, XfilesPro has grown from strength to strength since the last Dreamforce to Dreamforce 2022. You will realize that next week! Today, we’re renowned to be the top choice for most organizations including industry bigwigs and Fortune 500 companies. You know why? There are some capabilities that make us stand out from the crowd. External Storage Support: XfilesPro supports a large number of external storage systems such as SharePoint, AWS S3, Google Drive, and OneDrive as well as on-premise systems like SFTP, SMB, and Network Drive. File Ownership: Unlike any other apps asking you to store your files and attachments in a third-party storage cloud, XfilesPro lets you leverage your external storage system and ensures 100% file ownership. Folder Management: If you want your transferred files to follow certain integrity or relationship, XfilesPro can easily get it done on your behalf and ensures that the files are not scattered in your external system. Massive File Migration: Leveraging our auto export scheduler, you can experience a hassle-free migration of a large volume of files from Salesforce to the external system of your choice automatically at lightning speed. Bi-Directional File Sync: With XfilesPro, you will have the capability to get the changes made in Salesforce files to be automatically reflected on the subsequent file stored in the external storage, and vice-versa. SharePoint Tagging: This latest feature allows you to tag the content contained in a file against the specific columns so that you can learn about the information that the file holds without opening it. What do you think about XfilesPro? Do our capabilities hit it out of the park? Are we a cut above the rest? It’s up to you to make a comment. Now, we want to inform you something more. This time, XfilesPro doesn’t show up at Dreamforce alone. We will present our fully-fledged Data Management Suite (DMS) of products for Salesforce to the thousands gathering. We bet you will find our comprehensive suite as one of the top innovations in Dreamforce 2022! Curious to learn more about our DMS and the apps that provide it a complete form other than XfilesPro? Here you go… DataArchiva As a groundbreaking innovation and the ONLY native data archiving platform for Salesforce powered by Big Objects. DataArchiva helps you with the optimization of your data storage space in Salesforce by archiving the historical data into Big Objects without losing its integrity. DataConnectiva This app clears up your data storage space in Salesforce by enabling a seamless archiving of your inactive data from Salesforce’s primary storage space to your third-party database (MSSQL, MySQL, Postgres, Redshift, Oracle, etc) by leveraging your own external cloud (AWS, Azure, Heroku, etc) or on-premise platforms. DataBakup You can overcome the fear of data loss that can happen due to cyber attacks, system failure, natural disasters, or by any means as the application backs your data in an external system of your choice (SharePoint, S3, server, etc.) by using your cloud (AWS, Azure, Heroku, etc) or on-premise platforms. DocuPrime DocuPrime is the most recent addition to our DMS that is designed to automate your never-ending document generation process by helping you build documents of all types and sizes within Salesforce in a click. Yeah, that’s all! Do you think our DMS can grab the eyeballs at Dreamforce? If you wish to explore our comprehensive suite live during Dreamforce 22, we welcome you to Moscone Campground, Booth #341. You will; Learn more about our Data Management Suite for Salesforce Explore various partnership models and benefits Watch live demos Get a 20% discount on implementation and PREMIUM SUPPORT at an exclusive price So, why wait? Schedule a meeting with our team here: https://www.xfilespro.com/dreamforce-2022/ and stay excited about catching up with us (because we do)! We can’t wait to see you there! AMARLAL
Dreamforce 2022: Top Four Reasons Why You Need to Make it to San Francisco This Year
Drumroll, please…it’s the time of the year! Dreamforce is back home again! The time is here to reunite with like-minded Trailblazers from around the world. The time is here to learn and see how the future works. It’s the time to connect, brainstorm, celebrate, and have fun with professionals at the largest convention and exhibition complex in San Francisco. Dreamforce: The Epic Family Reunion Dreamforce is more than a largest software conference in the world — it’s an experience! A once-in-a-lifetime escapade that spurs innovation, unleashes potential, and unfolds surprises for Trailblazers. At its core, the immersive experience is all about learning, learning more, and learning bigger! Started in 2003, Dreamforce has grown into a massive tech event in which 180,000+ attendees gather to share their insights and success stories and learn the latest industry innovation. It’s an experience like no other! Dreamforce 2022: A Post-Pandemic Rebound Held as a virtual experience in 2020 to a hybrid event in 2021, Dreamforce 2022 follows the previous year’s model by offering global access to both virtual and on-demand events. As every year, the grand event falls during autumn in 2022, from September 20–22 at the Moscone Center, San Fransisco. Themed ‘Go Big and Come Home,’ Dreamforce is extra special this time as Salesforce celebrates its 20th Dreamforce anniversary where we can expect a loud bang that we have never heard from the conference. Let’s keep our fingers crossed for that! Why Should I Make it to San Francisco This Time? Because this is where the future beings! The conference casts a mixture of technology, homecoming, inspiration, and celebration. This will be your career-changing experience! Let’s look into the four reasons why you should attend Dreamforce 2022: Insightful Sessions Dreamforce is a great opportunity to learn as the conference draws top global thought leaders, visionaries, and influencers. You can find presentations everywhere, on each product which makes the days full to the brim and opens the door to upskill yourself and the business. 87% of Dreamforce attendees endorse that their learnings from the tech summit have accelerated their business growth. In addition to Salesforce speakers, you can also expect to witness a row of luminaries from different spheres taking the stage. World-class influencers and legendary speakers including Barrack and Michelle Obama, David Beckham, and Stephen Curry graced the event in previous years. Let’s wait and watch who are all rolling up their sleeves for Dreamforce 2022! Valuable Connections In 2022, Dreamforce expects 30,000 Trailblazers from different parts of the world. This is a one-of-its-kind opportunity to meet tens of thousands of your peers in person, establish relationships, and forge new ones. In its all means, Dreamforce is not just a business opportunity – it’s also a personal opportunity to network with great minds in your industry and beyond. A cup of coffee or a stroll over the Moscone Center could lead to wonderful business opportunities, who knows! Exciting Stories Every business has a story to tell so the attendees have! Lend your ears to businesses who clear up their incredible trajectory — from the stage of business ideation to their way to Dreamforce. This is an excellent chance to learn broadly and widely about the businesses around you — in your ecosystem, and get inspired by their real stories, and take learnings from them. Stellar Products Trailblazers, get ready to blow your mind! You will come across an ocean of products in Dreamforce where a few would be something you’re in search of. Some products that the businesses present can make your life a great way easier. Find out CEPTES Data Management Suit from the crowd that our leaders will introduce. Our Data Management Suit consists of a range of five applications that will help you manage massive data and documents in Salesforce. Trust us, they will catch your eyeballs! Stay excited to bump into us at Dreamforce! See You at Dreamforce! Meet us at Booth #341! We would love to see you in person! We are pulling all the stops to mesmerize you with our stellar Data Management Suite. Connect with us and make the change your business demands with us. See you in San Francisco! AMARLAL
REVEALED: The Secret to Success at Dreamforce 2021 with XfilesPro
DREAMFORCE IS BACK!!! Yes, the biggest B2B Salesforce Cloud conference is finally here & this time it’s going to be epic. Dreamforce 2021, Salesforce’s ‘global family reunion’, is scheduled to be held in less than a week, from September 21 through September 23. The event is aimed at bringing the entire Salesforce Ohana, i.e., customers, partners, employees, students, & more, together to give them a fulfilling experience filled with learning, connecting, having fun & giving back to the community. After the immense success of a completely-reimagined Dreamforce 2020 ‘Dreamforce to You’, hosted in an all-digital manner, Dreamforce 2021 is cited to build upon its success. Bringing together inspirational & immersive in-person experiences (in San Francisco at an invite-only basis) alongside innovative digital experiences, Salesforce is adopting a hybrid approach for Dreamforce 2021. How to Ace the Dreamforce 2021 Game? Since Dreamforce 2021 is expected to have multiple luminary speakers, customer success stories, & groundbreaking innovation, this is not at all the kind of event that can be attended without proper planning. As a regular Dreamforce attendee, we are sharing some success mantras that can help Trailblazers gain maximum benefit out of Dreamforce 2021. Plan your Sessions in Advance Because of Dreamforce 2021’s digital approach, there are various important sessions & guest lectures that are jam-packed into 3 days. These include the always-memorable Dreamforce keynote speeches by renowned industry leaders, insightful sessions about latest product innovations, exclusive product demos from Salesforce experts, & several other exclusive episodes. A little research about the session topic & the speaker goes a long way in helping you understand things better. Since it’s very easy to become confused because of the sheer number of sessions, choosing what sessions appeal to you, planning for them in advance, & registering for them is an ideal way to get past the hassles and save time. And don’t worry if two of your favorite sessions are happening simultaneously. All of the Dreamforce content will be available as on-demand content on Salesforce+ before, during and after the event. Prepare for Dreamforce Keynotes Keynote speeches are one of the biggest inspirations during Dreamforce events. Every year some of the biggest industry leaders share their experiences with everyone & major product announcements are made during the keynote. Like previous Dreamforce events, Marc Benioff, Chairman & CEO of Salesforce, will take center stage & address the keynote session along with special guest speakers from Daimler & Mercedes-Benz and ENGIE group. Since this is one important session you definitely shouldn’t miss, don’t forget to register for it beforehand & prepare your calendar in advance. And though this session will also be available on Salesforce+ later on, it’s always recommended to attend the keynote session live, so prepare your schedule accordingly. Register for Salesforce+ Salesforce+ is Salesforce’s recently-launched ‘Netflix-like’ digital streaming service where Trailblazers can enjoy compelling live & on-demand content, like original series, podcasts, live experiences, etc, pertaining to every role, industry, & topic. And all of this is completely free to access! Moreover, Salesforce+ can give virtual attendees, like you, a chance to experience more personalized content that can be tailored to your needs. So don’t forget to become its member to enjoy a front-row seat-like experience during Dreamforce 2021 as well as later on. Some Time for Fun & Celebration Each year, Dreamforce has plenty to offer in terms of fun & celebrations. In the past, when the event was held in person, popular bands & performers like Metallica, Bruno Mars, Alicia Keys, U2, & more have performed here; all benefiting UCSF Benioff Children’s Hospitals. And now when Dreamforce 2021 is going to be virtual, you can be rest assured that the fun still won’t stop. Though Salesforce hasn’t revealed who they have in store for this year’s celebration, you can expect an experience of a lifetime. So don’t forget to take some time off from your regular sessions to enjoy a relaxed time. Avail Exciting Product Offers Much like all the other Trailblazers, we are quite excited about Dreamforce 2021 as past Dreamforce events were great for us where we launched our suite of Salesforce data management applications. First it was the Dreamforce ‘18 launch of DataArchiva (the ONLY native Salesforce data archiving solution), followed by the Dreamforce ‘19 launch of DataConnectiva (external Salesforce data archiving solution) & lastly the Dreamforce ‘20 launch of DataBakup (Salesforce data backup & recovery solution). And this year, XfilesPro is offering personalized, one-on-one demo sessions with its file management experts; totally free of cost. Not only this, another one of our other flagship products, DataArchiva, is organizing a ‘Scratch & Win’ contest where Trailblazers can avail exciting product offers & discounts. So stay tuned to our social media handles for some more amazing product announcements as we bring to you all the live-action from Dreamforce 2021. Also don’t forget to register for Dreamforce 2021 & be part of this grand Salesforce celebration. AMARLAL
Dreamforce to You 2020 : Keynote Takeaways
There is no denying that each year ‘Dreamforce’ is one of the greatest of Salesforce events, replete with new innovations, inspirational stories, and all-round learning. But this year owing to the global pandemic, even this grand technology conference was affected, almost to the point where everyone had lost hope of its happening. And then all of a sudden Salesforce announced the ‘Dreamforce to You 2020’ event and just like that the world’s biggest B2B digital conference was back on track. Being entirely virtual, this year’s Dreamforce promised to be completely different than the previous one. But the thing that remained constant was the power-packed keynote, albeit virtual. So on 2nd December, Salesforce CEO Marc Benioff kicked off the event with the virtual keynote where he shared the future vision, celebrated customer success, and introduced new innovations across the Customer 360 Platform. Let’s have a sneak peek of what really happened during the keynote. Salesforce Hyperforce In one of the major announcements, Salesforce introduced Hyperforce, an innovative reimagination of the company’s platform architecture designed to securely deliver exceptional services across the complete suite of Salesforce Customer 360 including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Industries & more, on major public clouds. With Hyperforce, Salesforce’s customers will be able to accelerate their growth and success making use of the robust and highly scalable platform. They will also be able to access any Salesforce app and platform from anywhere, leveraging the agility of the public cloud. Salesforce’s Slack Acquisition Another key takeaway was the news of the definitive agreement between Salesforce and Slack under which Salesforce is all set to acquire Slack, the most innovative communications platform. This acquisition will enable Salesforce customers to transform the way they communicate and collaborate in the all-new digital, work-from-anywhere world, backed with the unique combination of Slack with Salesforce Customer 360. Salesforce Einstein Automate Another major announcement was the introduction of Einstein Automate, an end-to-end workflow automation solution to make businesses more productive. Owing to the fast-shifting digital customer approach that generates a massive volume of data, organizations can make use of this highly efficient workflow automation technology that delivers automation capabilities to help employees enhance their productivity by building intelligent workflows and integrating data across any system with simple clicks. Einstein Automate also enables enterprises to automate anything using the new Flow Orchestrator, integrate anything with the new MuleSoft Composer, and transform any industry using pre-built solutions and resources from Salesforce. Service Cloud Workforce Engagement Lastly Salesforce also introduced the Service Cloud Workforce Engagement, a brand-new dynamic workforce planning solution to help contact centers forecast the demand for customer service and support, assign service agents accordingly, and coach service agents remotely in real-time to deliver trusted service experiences. Using this solution, Salesforce customers can ultimately deliver outstanding services to their users, being equipped with precise customer service demand prediction and the knowledge about the right agents with the right skills. *source : Salesforce.com About XfilesPro XfilesPro, the next-gen file management and external collaboration application for Salesforce files, efficiently expedites seamless storage and collaboration for an enterprise’s Salesforce files and attachments in different external storage platforms. This extremely customizable and admin-friendly application helps Salesforce admins not only reduce their file storage costs significantly, but also enables the 360-degree file collaboration including integration with various external storage systems. Currently XfilesPro can be used to collaborate the Salesforce system with external file storage platforms including the Cloud-based systems like SharePoint, Amazon S3, Google Drive, Dropbox, and OneDrive as well as the on-premise systems like SMB, SFTP, and Network Drive. Equipped with other features like centralized content management, efficient file and folder hierarchy management, multi-org file integration service, capacity to undertake large volume file migration as well as community portal collaboration, XfilesPro offers complete file management services to Salesforce users. To know more about the application, please get in touch with us. AMARLAL
Dreamforce to You 2020: For Everyone, From Anywhere – Get Ready for a Whole New Experience
This past year, the world has changed drastically, same as the Salesforce Dreamforce event. Dreamforce, the biggest B2B Cloud carnival of the year is finally here and this time, it is coming to you.. to your city.. to your home. Trailblazers from around the globe will meet once again, albeit virtually. Even the global pandemic restrictions aren’t going to dilute this year’s event’s fun, learning, and innovation and we are all set to be part of this grand fiesta. Dreamforce ‘20 Personalized For You For the first time ever, Dreamforce 20 will organize plenty of high-level personalized meetings which will shed light on the role of Salesforce Customer 360 and how the platform can be tailored to meet the business needs. Starting from 9th November, experts will reveal how different departments can be connected to offer a single source of truth and will enable organizations to deliver exceptional customer experiences from anywhere. The Inspiring Keynote by Marc Benioff Salesforce CEO Marc Benioff, accompanied by the special guests from the State of Rhode Island, AT&T, and Bentley Motors, are scheduled to address the attendees on 3rd December. They will share various inspirational stories about the learning and success of Salesforce users in this challenging year. During the keynote, Trailblazers from around the globe will also celebrate the success of leading companies in the new work-from-anywhere scenario. Marc will also showcase new-age digital innovations such as Salesforce Customer 360 that have been transforming enterprises everywhere. The First Ever DreamTX Event Over a period of four days, from 15-18th December, Dreamforce will organize DreamTX when the entire Ohana will come together. This event will be dedicated to all-round learning with personalized content, insightful demos, and innovative guest sessions. With the promise to have ‘something for everyone’, DreamTX will offer insights to users from every line of business and every industry. It will also have powerful stories of how successful companies worked during the pandemic and the superpower of Customer 360. Users can also share their knowledge with other Trailblazers and be entertained by some surprise guests. Down the Dreamforce Memory Lane with CEPTES Software Over the course of previous Dreamforce events, we have always maintained the focus on XfilesPro in addition to our other solutions, DataArchiva and DataConnectiva. Through them we have met new people, we found customers and partners, but most importantly we learned that which made us what we are today. Being a regular Dreamforce attendee, we have also taken part in customer success expos where we showcased all our flagship solutions. We can proudly say that we secured many of the customers for XfilesPro from these Dreamforce events who use it to take care of their file management and external collaboration needs. ‘Dreamforce to You 2020’ with XfilesPro The XfilesPro team is totally cranked up for the biggest cloud carnival of this year. As we actively participate in ‘Dreamforce to You 2020’, we promise to bring all the live actions, news, and announcements about the event to you. Do join us for some amazing product announcements about XfilesPro that are sure to completely revamp your file management experience in Salesforce. To make your Dreamforce 2020 memorable, we have launched a ‘Wheel of Fortune’ contest. A plethora of exciting product offers and deals can be availed by spinning the wheel and trying out your luck. So, what are you waiting for? Give it a whirl here. Something Big Is About to Happen DataArchiva in 2018 DataConnectiva in 2019 So, what’s next? During the last two Dreamforce events, we have been introducing new products. And we intend to keep the journey going this year as well. Even the COVID-19 pandemic could not hamper our product innovation and we are all set to introduce yet another solution that will help Salesforce enterprises address their end-to-end data management requirements. After the immense popularity of our data archiving options, both native and external, we proudly introduce our enterprise data backup solution for Salesforce. Stay tuned for more updates. Not signed up for Dreamforce yet, don’t miss out on all the fun & learning opportunities. Sign up now. AMARLAL
