9 Ways Salesforce Customers Can Use XfilesPro
On this 9th anniversary of XfilesPro, it feels surreal to look back and realize that it has grown to help several Salesforce customers at crucial times. With its ingenuity and instructive solution qualities, XfilesPro tops the AppExchange for file management and storage optimization in Salesforce. This blog provides a summation piece on how customers can use XfilesPro in Salesforce. To store Salesforce files in SharePoint XfilesPro is a file storage management app, and SharePoint is one of the external cloud storage it supports. SharePoint has always been a reliable option for storage and several XfilesPro customers are preferring it for their Salesforce. By using SharePoint, one can have seamless folder management along with many other possibilities. Another thing to be noted is that it has exclusive features for SharePoint users. To store Salesforce files in S3 Amazon Simple Storage Service is a service that provides object storage via a web service interface. This has been serving as a dynamic storage service. This is the most preferred option when it comes to enhancing your Salesforce storage through external storage support. Since it has unlimited scalability, there is no particular limit for storage. To store Salesforce files in OneDrive Microsoft OneDrive is considered one of the perfect cloud solutions that help in connecting all your business files. It makes more sense for large enterprises to have all their files stored in one place. Its rapid sync and multiple accounts are features that make it more desirable. XfilesPro supports the usage of OneDrive as an external storage optimization. To store Salesforce files in Google Drive Google Drive is a common usage for all your files to be stored. With getting your Salesforce files saved online and accessing them from anywhere, Google Drive is pretty much used by all types of users. You can securely edit and collaborate with others making the process of file optimization easy. XfilesPro also provides an option of Google Drive for having your files getting stored externally apart from Salesforce storage. XfilesPro also supports Team Drive. To store Salesforce files in On-prem systems This is the most interesting feature of XfilesPro. Not only does it support cloud storage services, but also provides the support of On-prem storage systems to have your files stored. The on-premises storage that is supported by XfilesPro is SFTP, Network Drive, and SMB. It gives its customers of all kinds a 360-degree solution when it comes to external storage optimization. To manage Community User Files Having a large enterprise with several files and users to manage, it sometimes becomes difficult to keep an eye on all the operations. With the integration of XfilesPro into your Salesforce, all the files are managed along with the community member’s files too. It is highly a tedious task that XfilesPro is going to get you sorted. To keep files in a highly structured way using folders Being a huge enterprise, we know that you deal with a huge number of files from different Salesforce org or departments. Hence having it structured is a monotonous task to cope with. XfilesPro offers a customizable folder structure that the customers get their hands on. To migrate a large volume of files from Salesforce XfilesPro supports the migration of large files at once from your Salesforce storage to external storage. This helps in a faster and more secure way to optimize your Salesforce file storage. With our expertise of 9 years in the industry, this feature is regarded as the most useful. To implement a centralized file management system with Salesforce XfilesPro helps in implementing a centralized file management system in Salesforce. This helps in the better optimization of the storage in Salesforce. Internal and external teams can collaborate on the centralized files to improve the file management system and productivity. Now that you have come across our top 9 ways of using XfilesPro, why wait? We are the perfect solution for getting your Salesforce storage optimized. Our product experts will be more than pleased to answer all our queries. Schedule your call today and be lucky enough to avail yourself of our anniversary surprises. AMARLAL
A letter from the scariest day of the year – Halloween to Awesome Admins
Bwahahahahahaha…………. Oh no! That’s the laughter of the Storage Ghoul. It comes to life whenever the Salesforce storage has been full. My, My! Hadn’t you noticed it getting accumulated? You are in big trouble. This is no harmless ghoul that can be driven away by trick or treating’. Some serious amount of work has to be done to keep it stay away from your Salesforce storage. This letter is to that Salesforce Admin who is petrified by the activation of the Storage Ghoul. Ghostly Greetings!! Hey, Salesforce #AwesomeAdmins Q. Did you come across the worst nightmare of having your Salesforce file storage complete? Did the Storage Ghoul come to life again? Fret no more. We are here for you. This time we are not going to delete or erase random files that were being done until last year. We are going to retain it and put an end to the Storage Ghoul forever. No witchcraft has come up with a spell that can bring this Ghoul back to life. No spiders are going to surf your web and nest inside your storage. You do not need to roam around your broomstick looking for a solution. This time we are going to creep the ghoul back. We all know that during Halloween, being normal is vastly overrated. Hence our costume this year to wipe out all the Storage Ghouls is XfilesPro (drumroll please!). There is no appearance for the Storage Ghoul to be in the sequel because XfilesPro will kill it hard. Dive in to know deeply about the advantages of the same. External Storage Integration: Did you think that the Storage Ghoul was ghosting you when you never heard of him in a while? No, you were wrong. It was waiting for your Salesforce storage to be full. Now that it is full, it is back in full swing. XfilesPro integrates your Salesforce app with the external cloud storage of your choice. The 3rd-party cloud platforms that are supported by XfilesPro are Google Drive, SharePoint, AWS S3, One Drive, and also on-premises storage systems (SFTP, Network Drive, SMB). Folder Management: We have observed that sometimes you get traumatized and feel like you are in a cauldron burning when asked to locate a particular file. This is because the files are scattered like bats and are difficult to catch and hold off. XfilesPro helps in the proper folder hierarchy that helps in the fetching of files in no time. Auto File Export: Exporting a large volume of files in Salesforce is not that you say Hocus Pocus and they are gone. It is a very tedious task. But nothing seems impossible with XfilesPro. Files are automatically archived alongside setting the future file migration process optimized. File View: Counting the candies you got from Halloween bowl to bowl is very time-consuming. But not in the case of Salesforce files stored externally with XfilesPro. Once the files are migrated from Salesforce to external storage, XfilesPro has made it easier to have you access or view the files from either of the storage. File Collaboration: To cope with the file management system and productivity, this feature comes into the picture. File collaboration helps in accessing centralized files with the internal and external teams. The powers of XfikesPro are getting stronger and stronger with each feature right? Isn’t this the spooktacular inspiration that you needed to drive your Storage Ghoul away? Everything\’s better with a little magic in it. We present to you XfilesPro which is full of magic and wonder. At times, to stand against some unstoppable forces we need to revitalize our resources and look for a savior in town. Thank the good spirits!! You have XfilesPro. Still, feeling eerie about the situation? Take up a call with our product experts who will use their magic wand to vanish all your doubts. Signing off! Warm Bugs and Hisses Costume Team XfilesPro E: [email protected] W: xfilespro.com AMARLAL
LIVE WEBINAR: One-Click Document Generation in Salesforce with Auto Store in Your Preferred Storage: A Very Big Announcement to Make!
It’s yet another cheery morning at work. You are full of beans to kick start the day by ticking off the tasks assigned to you. Your system is powering up. You are scrolling through emails, checking the calendar, responding to messages… Now arrives the high-important email from the manager saying that your organization has decided to hand pick 20 MBA grads through campus hire, who your team already interviewed. The leadership team wants to send over an urgent email communication to the candidates by appreciating their outstanding performance during the hiring process and releasing offer letters to all of them. As a solo HR executive who takes care of the talent acquisition department, it’s you who needs to roll up the sleeves to create all mentioned documents. And, to round out the entire task, you have a day time — and only that. You have the data about all candidates, their roles, joining dates, CTCs, etc. on the Salesforce system. But garnering them to create a large number of documents with varied customization for all candidates means that you are going to juggle multiple balls in the air. You see yourself heading on to a tedious, nerve-wracking task that also leaves room for errors if done and dusted in a single day. Now you get a shiver down your spine! Hey there, stop visualizing the scenario. This story is one just example of how document generation sounds arduous for the Human Resource sector. There are plenty of industries and multiple business domains including Sales, Finance, Marketing, and Real Estate, which also deal with this Gordian knot. Generating multiple documents on a daily basis using data stored on the Salesforce can make your life difficult, we know it first-hand. But wait..we got something to tell you. After having identified that easy document generation is the need of the hour for many Salesforce users, we decided to lend you a hand. At CEPTES, we pored over the context and discovered all essential deets that can come in handy while you make a multitude of documents. And, we will meet you all in our upcoming webinar to throw light on the same. In the webinar that is all set to go live on 6th July 2022 at 11:00 AM EST, our key speakers will expound to you on a modern way to generate documents within the Salesforce app in a single click. They will walk you through the finest and most innovative ways where automation is used to drive a hassle-free document creation process and how to store them in any external storage (SharePoint, OneDrive, S3, Google Drive, AWS S3) of your choice. Trust us, this approach will discard all your tensions upon template building, content customization, error creation, and a lot more aspects. To add more value, our speakers will also showcase a live demo of how we have made document generation seamless in Salesforce, which would blow your mind away. And, there’s a big surprise and announcement for you! And, we’re not done. There are many more things in store for you including a detailed explanation of how XfilesPro has revolutionized the Salesforce file management system with its best-in-class capabilities. So, make sure your presence in the webinar. What Can You Expect? The Power of Document Generation & External Storage Integration LIVE DEMO – How to do it The Surprise Package: Document Generation Salesforce File Management with XfilesPro The New XfilesPro Functionalities So, Book Your Seat Now See you in the webinar! AMARLAL
Increased File Management Workload in Salesforce? XfilesPro’s Bi-sync Feature to the Rescue
Scene opens. Johnny, the CEO of an up & coming legal service provider, can be seen sitting in his cabin. He stares at his screen, then looks at the reports in his hand, & then looks back at the screen. Irritated, he picks up his intercom & dials for Jacob, calling him to his cabin. A few moments later, Jacob meekly walks into the cabin. Jacob is the Salesforce admin the firm had recently hired to manage their operations on the Salesforce cloud platform more efficiently. He sits in front of Johhny after he signals him to take a seat. Looking at Johhny’s expression, Jacob is sure that something’s not right. Johnny: Jacob, didn’t you suggest last quarter that there’s a way in which we could manage our files & attachments in Salesforce better? I am forgetting…what was it…remind me, please. Jacob: Ah Sir, it was using our Google Shared Drive storage for storing the files. I mean moving all the files from Salesforce’s file storage to Shared Drive storage. Johnny: Yes yes, right! Using Google Drive to store files. Now I remember. So, what had you said it will do? Jacob: That it would simplify file management in Salesforce, Sir. The file storage will be freed so the management of files would become easier & we won’t even run into the file storage limit like we did last quarter. It would improve our productivity as well, Sir… Also Read: Top 4 Salesforce File Management Challenges & How To Get Rid Of Those Johnny (cutting Jacob in between): Yes, improve our productivity. That’s what you said integrating Salesforce with Google Drive would do. So, will you please take a look at these numbers and tell me where you see improvement? Go ahead! Jacob (awkwardly shifting in his seat): But Sir, how can I? I mean, the numbers…there will surely be improvements Sir. We just need to be patient. Johnny: This is not a marathon Jacob, where everyone gets a medal for participation so they can run slowly & still be getting something. This is a race! Where only the winner gets the prize! And winners don’t do things patiently. Now you tell me, why is this integration not delivering the desired results? Jacob: Actually Sir, there is some issue with the way we integrated both the systems. You see, even though the systems are connected right now & there is proper migration of files to Shared Drive, there are still some challenges we’re facing. Johnny: Well, go on! What more challenges are you guys facing now? Jacob: Sir, there is the issue of the extra workload. When files are migrated to the external storage, people are forced to switch to the external storage every time a change needs to be made in the files. And then, they have to make the same change again in the file that is visible on the Salesforce console. So, this means extra effort & time to do all this. And only a few employees handle such a vast volume of files, so productivity is bound to be hampered. Johnny: So then what do you suggest we do? We can’t keep on paying for two systems & managing them as well, only to have them deteriorate our business productivity. What’s the solution, Mr. Admin? Jacob: Actually Sir, there is one solution indeed. As many employees were complaining about this issue to me, I went on the AppExchange to look for a solution. And I came across this application called XfilesPro. This is like the #1 application when it comes to file management in Salesforce. And they can help us set up a proper collaboration between Salesforce & Shared Drive. Also Read: Why Is XfilesPro The Most Comprehensive File Management Solution For Salesforce? Johnny: That’s good. But does this application solve our current problem of increased workload? Jacob: Yes yes, Sir, it does! They have this functionality called bi-sync with which our problem can be solved. Because of this, our users will first of all be able to upload those files from any system. Meaning, from Salesforce as well as Shared Drive. And then, those files can easily be viewed also, and right from the Salesforce UI without having to switch systems. And lastly, using this bi-sync feature, users can make changes in the file in one system & the change automatically gets reflected in the file in the other system. So, it cuts back the manual effort we are making right now to edit files in both systems manually. Johnny: Hmm…seems like a good thing. But is there only this bi-sync feature in this XfilesPro app? Nothing else? Additionally, you can have a look at this product datasheet here. Jacob: No Sir. There’s a lot more they offer. There’s something called centralized file management where they let users bring files from different sources & manage them from a single location. Imagine how good it would be for our system! Also, this app is capable of migrating large volumes of files to the external storage, that too without any manual effort from our end. And in case we shift to using any other external storage in the future, XfilesPro supports Salesforce’s integration with different cloud storage like SharePoint, AWS S3, & OneDrive & some on-premise systems as well. Johnny: Sounds nice then. If you feel this application will give me the result I am looking for with the firm, then go ahead with it. Set up a meeting with their team & we’ll discuss the things. So, Johnny is a smart CEO who understood the value of efficient file management in Salesforce brings in the overall business productivity of his legal firm. We hope you’re also a smart Salesforce user who will understand the benefits XfilesPro brings along with it in terms of efficient file management & collaboration in Salesforce. To learn more about the application, please get in touch with our experts. AMARLAL
WEBINAR DIGEST: Reimagine Salesforce File Management with XfilesPro
The first of many webinars planned this year is finally done & dusted. As always, it was a phenomenal turnout as many attendees joined the live session. So, before going any further, we would like to thank each and everyone who joined us for the live webinar session. But not everyone was free with their time as many people who had registered were unable to attend because of various restraints. This is why for their perusal, here is a written account of everything that went down in the webinar. The live webinar began with our Senior Customer Success Engineer, Sutirtha Roy greeting & welcoming everyone for the session about strategies to reimagine & revamp the file management systems in Salesforce using the most comprehensive file management solution in the market, XfilesPro. The basic agenda of the webinar, optimally managing the Salesforce files so as to extract maximum ROI, was introduced to everyone. He briefly explained to the attendees why XfilesPro is hailed as the #1 Salesforce file management enabled by over 400+ customers worldwide. From supporting several external cloud (SharePoint, Google Drive, AWS S3, OneDrive) & on-premise (SMB, SFTP, Network Drive) storages to being compatible with a horde of Salesforce apps, AppExchange solutions, custom solutions, & even Salesforce1, XfilesPro has it all. And owing to its advanced features & capabilities, the app guarantees 80%-90% file storage costs savings & faster ROI. Want to have a quick look at the webinar presentation? We got you covered! Just see this Slideshare. Taking over, our Associate Vice President of the Product (Sales) branch, Rakesh Nagendra talks volumes about the impressive numbers backing up XfilesPro before moving on to discuss the various file management challenges Salesforce users face on a daily basis. These can be as basic as file storage optimization to more advanced challenges like large volume file migration, file/folder syncing, & file visibility and accessibility. He also explained how XfilesPro played its part in helping users overcome each of those challenges. Talking about rising above the advanced challenges to efficient Salesforce file management, he explained how some of XfilesPro’s advanced capabilities like initial file offloading (for large volume file migration), intelligent folder management (for organized folder structure), & folder syncing (for advanced file collaboration) were of tremendous help. Moving on, Sutirtha Roy again took over to talk about some of the success stories where customers who struggled with different file management challenges used XfilesPro in various ways to overcome those challenges. After all of the insightful discussion, a quick demo of the application was already given. Here our experts showed how easy it was to upload files to & from the external storage using the bi-directional sync functionality of XfilesPro, what the files export function looked like in reality, & how seamlessly files & folders could be synced with the help of XfilesPro. After the demo, there was a small Q&A session where the experts answered some questions & queries put up by the attendees, following which the webinar session was adjourned. For a more in-depth understanding of the events of the webinar, please have a look at this recording of the session. We hope this short description was of some help to the users that weren’t able to attend the webinar in person. But don’t be disheartened, there are a lot more exciting events & webinars in store for Salesforce users this year. Looking forward to hosting you again in the future! So, stay tuned till the next time. AMARLAL
WEBINAR: Reimagine Salesforce File Management with XfilesPro
Managing critical business operations leveraging digital platforms is one of the mainstream digital transformation strategies and for many good reasons. As the creation and sharing of documents while using multiple digital platforms are so widespread today, it completely makes sense that enterprises are putting a lot of focus on managing all their documents efficiently in a highly organized way. With the evolution of paperless offices and work-from-anywhere culture, the need & importance of a centralized file management system has significantly increased as the volume of files getting generated today is much higher than it used to be in the past. For Salesforce customers dealing with a lot of files, has its own pros & cons. On one hand, when a lot of files show that they are accelerating their digital transformation journey & growing as a business, the other side of this has a lot of challenges in terms of file management, storage management, file accessibility, file visibility, file collaboration among various internal & external users, etc. XfilesPro has been instrumental in offering top-class Salesforce file management services for over the years now and the AppExchange solution is only getting better with time. With a client base of over 400 companies across a wide variety of industries and 500K+ active users, XfilesPro is the #1 file management solution for Salesforce today. Join our expert panel on Thursday, March 10th, at 11:00 AM EST to learn how you can maximize the power & ROI of your Salesforce app through advanced automated file management with XfilesPro. The live session will also talk about how enterprises are reimagining their file management experience in today’s work-from-anywhere world with optimized storage usage & cost management, seamless file collaboration, uninterrupted file accessibility, 100% file visibility & control in Salesforce with XfilesPro. As the importance of managing files in business is soaring, this webinar could be a game-changer for your business as an efficient way of file management will not only help you handle business better but also this will boost the overall ROI. Our experts will also help you understand how various external cloud storage systems such as SharePoint, AWS S3, Google Drive, OneDrive as well as On-prem systems can be used as an extended storage for your Salesforce files. What can you expect from the webinar? How to control the file usage & manage storage space in Salesforce How efficiently files can be moved to external storage systems without losing access How to build a highly customized & organized folder structure to improve user experience And Most importantly, how to tap maximized ROI from your file management solution for Salesforce WEBINAR DETAILS Topic: Reimagine Salesforce File Management with XfilesPro File Storage Management, File Archiving, Organized Folder Structure & ROI DATE & TIME: 10th March, 2022 | 11:00 AM EST Register here. Looking forward to hosting you. Checkout the XfilesPro datasheet here. AMARLAL
Top 7 Factors That Differentiate XfilesPro From Other File Management Solutions for Salesforce
Last Updated: September 22, 2023 If you are a Salesforce customer, you might know that dealing with a large number of files within the app is always troublesome considering the platform limitations. Being the #1 CRM provider in the world, Salesforce powers organizations to boost their sales, marketing & customer service processes. However, it can’t be considered as an advanced document management system because the platform doesn’t include this in its core capabilities. The presence of multiple IT systems and, the trend of adopting different cloud platforms for running a business while using Salesforce as the centralized CRM means, files will be generated from different sources & ultimately get stored within the Salesforce app. Now with the limited file storage space that Salesforce offers, it becomes extremely challenging to maintain all the documents in one place with easy access, collaboration, and sharing. This is why the need for a powerful document management system becomes essential to drive higher business efficiency & harbor customer success. And XfilesPro masters the art of document management in Salesforce. What is XfilesPro? XfilesPro is an enterprise-grade file management application for Salesforce. Available on the AppExchange, this 5-star rated application offers seamless integration between Salesforce & other external file systems such as SharePoint, Amazon S3, OneDrive, Google Drive, and On-prem. XfilesPro customers easily move Salesforce files to their external storage without losing access to their Salesforce files. This ensures Salesforce org never runs out of its file storage limits while customers can save high storage costs. Along with this, XfilesPro also offers multiple additional features to improve the Salesforce CRM experience while managing documents efficiently. Salesforce compatibility is one of the best functionalities of XfilesPro as it can be used for all types of major Salesforce apps including Sales Cloud, Service Cloud, Industry Cloud, Platform Apps, AppExchange Applications, Salesforce1 mobile, etc. Objectives to use XfilesPro XfilesPro is being used by Salesforce customers to meet certain key file management objectives. Some of them are; Better Storage Optimization: With external storage integration, customers can optimize their Salesforce file storage. This will help them to always be within the allocated file storage limits and prevent paying additional storage upgrade costs. Enhanced File Collaboration: With XfilesPro, users can seamlessly collaborate on files with different internal & external users. This includes file sharing, view, access, edit, and much more. To maintain security standards, access control features are in place. Centralized Content Management System: Customers use XfilesPro to build a highly centralized content or document management system that can bring documents from multiple Salesforce apps, or connected external platforms & keep them in one place for better business results. 7 Reasons to Choose XfilesPro Over Similar Salesforce File Management Applications While most of the file management applications for Salesforce offer similar kinds of features, there are certain aspects where XfilesPro has a distinctive edge over its competitors. Let’s have a sneak peek of 7 top reasons why Salesforce customers choose XfilesPro; Easy Setup & Quick Configuration Integrations are always complex & time-consuming. While most of the file management applications are complicated to set up & use, XfilesPro comes with a super easy setup & configuration process. You can start moving your Salesforce files to external systems within minutes. Connect with us to set up the app & start a free trial. Highly Reliable XfilesPro is a 9+ years old product with a track record of delivering excellent customer service. With over 100+ reviews on the AppExchange, the application is rated as a 5-star. On the other hand, we are known as one of the most trusted Salesforce partners & currently serve 1000+ global customers. Read what customers say about XfilesPro. Aligned with the Salesforce Ecosystem As a product, XfilesPro is completely aligned with the Salesforce ecosystem & it’s future. As mentioned earlier in the blog, XfilesPro supports all major Salesforce apps, AppExchange apps, force.com apps, and Salesforce1 mobile. Large Volume File Migration One of the most unique capabilities of XfilesPro is that the application can migrate a large number of files from Salesforce & offload it to the external storage system. The process is easy, automated, and highly reliable. This will help customers optimize their file storage space immediately. A customer can use this feature as many times as they want. Bi-directional Syncing of Files Files moved from Salesforce to the external storage are synced from both sides. So a user having access to both applications can view, access, edit, and share files from either end. If a file is being edited from one side, the changes will automatically reflect in the other app as well. Another benefit of this feature is that non-Salesforce users can upload files to the external system, and Salesforce users can view it within their app. Folder Structure & Syncing The beauty of XfilesPro is that it offers not one, but two folder design options. Users can keep migrated Salesforce files within specific folders in their external system. Folder structure either can follow a template offered by XfilesPro, or customers can build custom folders. For customers moving to Salesforce from a legacy system, their existing files/folders can be synced to their new Salesforce app using XfilesPro. Community User File Migration XfilesPro supports Experience Cloud. Files getting uploaded from community users can be moved automatically to the external storage without any manual intervention. So, there you have it! These conclude some of the most prominent differences between XfilesPro & other file management solutions in the market. We hope that this detailed comparison we provided helps you make a well-informed decision for your organization in terms of choosing an efficient & cost-effective file management solution. In case you still have any doubts about XfilesPro or want to know more about its integration & external collaboration capabilities, get in touch with our experts & get all your doubts cleared. You can also schedule a quick demo to understand the features of the application better. AMARLAL
What’s New in the File Management Scene in Salesforce in 2022?
We’re well into 2022 by now & believe us when we say that this year is going to be a lot different. Especially when considering the manner in which files are handled in the Salesforce system. It’s no secret that because of the ongoing pandemic which forced everyone to work remotely, the world has witnessed several technological advancements. But this rapid digital transformation means that enterprises now need to adapt themselves accordingly. It’s all in the ‘company’ you keep One industry sector that never stopped working, even during the pandemic, was the healthcare sector. In fact, owing to the unprecedented increase in the number of patients, healthcare service providers generated more files & documents than ever. Whether it’s the patient records, insurance documents, hospital bills, or any other document, they all needed to be stored & properly managed. The same is the case with the financial sector where documents such as balance sheets, cash flow statements, budget reports, tax returns, etc put a strain on the Salesforce file storage. Another enterprise sector that reeled in the after-effects of the pandemic & remote working was the education sector. With classes & courses going online, there was an exponential increase in the number of files like student applications, student records, their financial documents, & more. Education service providers, using the Salesforce cloud platform to run their business, definitely struggled with the efficient management of these files. Increased Need for File collaboration While companies continue to leverage Salesforce CRM to track leads, forecast, & manage accounts, in 2022 more & more companies are utilizing different other cloud technologies to better connect with their clients, customers, & partners. This multi-cloud environment makes it difficult for several people to view, access, & work on the files at the same time, which increases the need for seamless file collaboration. Internally, Salesforce offers ‘Salesforce Files Connect’ that allows users to share & collaborate on files, store files privately, manage version updates, and follow files that are important to them. Yes, we’re aware of Salesforce’s internal functionality for collaboration & document management, but looking at the coming trends, all we can say is that using specific content management systems to store documents & manage other business operations will become the need of the hour. Third-party file collaboration service providers help to extend upon the Salesforce functionality, boost cross-departmental collaboration among teams, as well as help save on the number of licenses that need to be purchased. File syncing or sinking? Managing files & documents is a crucial part of every business. But since the business processes run across multiple systems, the files & documents are created and stored in a number of different places. For the business processes to run smoothly in 2022, all Salesforce users will need to have access to the relevant files at all times; making file visibility & file accessibility major concerns in the coming years. This holds true even for the Org’s community users that need to have access to the files concerning them. Along with the file accessibility issues, file syncing is also a major concern in 2022. In short, the changes made in the file within the user’s local drive may not necessarily reflect in the file in Salesforce & vice versa. File syncing becomes more important than ever as employees continue to work remotely & have the constant need to access their files from anywhere. Is AppExchange your go-to as well? It’s predicted that in the coming years, a lot of enterprises will use additional applications & solutions to supplement the existing functionalities of Salesforce. And for that purpose, almost all of them turn towards AppExchange, Salesforce’s very own marketplace. Enterprises can use various AppExchange solutions & custom-built solutions (created on the Force.com platform) to automate & simplify several business processes. The only downside of implementing these solutions is the sheer volume of files, documents, & attachments that are generated from them. Also since these files are stored in the primary file storage of Salesforce, it will put the enterprises at risk of exceeding the file storage limits in Salesforce. Not to mention the increased difficulty in collaboration on these files & the added responsibility of having to extend the file management capabilities to these files as well. Therefore, enterprises will have to look for solutions that will take this burden off their shoulders & let them focus on their core business. Salesforce collaboration is the future Having discussed all the above-mentioned factors with you, it’s safe to say that looking at the current trends regarding file management in Salesforce, in 2022, Salesforce file collaboration will be the determining factor for success. By collaborating the Salesforce system with an external storage system on their choice & by taking advantage of its advanced capabilities in that process, enterprises can completely transform the way in which files are managed in their Org. Integration between the two systems can help Salesforce organizations leverage the best features from both the systems while saving up on the file storage costs & making the user experience between the two technologies seamless. This integration will also be crucial in increasing productivity and efficiency for users. Popular storage solutions like SharePoint, Google Drive, OneDrive, Amazon S3, etc will prove to be game-changers in this process. To make the process of integration between Salesforce & the external storage solution seamless & hassle-free, Salesforce admins can make use of either Salesforce-native solutions or third-party AppExchange applications. XfilesPro, the #1 file management & collaboration solution for Salesforce, is one such solution that allows companies to migrate their files to different external systems including cloud storages (SharePoint, AWS S3, Google Drive, OneDrive, & Dropbox) & on-premise systems (SFTP, SMB, & Network Drive). By using XfilesPro, users can not only optimally manage their Salesforce files & optimize the native file storage but can also cut back on their file storage costs significantly & enhance the business growth, without compromising on their user experience. To gain more insight into the application, you can
Why Top Transportation & Logistics Service Providers Trust XfilesPro for Efficient File Management in Salesforce
For decades, the transportation & logistics industry has grappled with issues like outdated infrastructure, siloed & inaccurate data, disconnected customer experiences, and dissatisfied customers. To add fuel to the fire, the current COVID-19 health crisis has increased customer expectations & changed the regulations, thereby forcing the industry to evolve. Because of this, digitization & globalization have become imperative for the smooth functioning of the industry. Salesforce CRM for Transportation & Logistics Industry To be able to compete & thrive in this new environment, companies in the transportation & logistics industry need to keep up with the noteworthy transformations in the technology sector. One such technological advancement that the logistics industry experts greatly emphasize is the use of Salesforce CRM. Salesforce gives enterprises from the T&L industry the ability to track their customer’s experience from the initial quote to the delivery fulfillment. By connecting all the business processes, like sales, service, marketing, & customer experience, in a single platform, Salesforce helps such enterprises perform all logistics-related operations seamlessly. Building out business processes in Salesforce allows logistics companies to communicate with their customers better, improve the digital infrastructure, and track loads more effectively. Here are some of the top benefits of using Salesforce for the transportation & logistics segment: Automation of Complex Business Processes Improved Sales & Marketing Operations Easier & Seamless Team Collaboration Insightful Reporting Elevated Customer Services & Improved Customer Satisfaction In addition to using Salesforce, most third-party logistics companies also leverage different AppExchange applications to better manage their end-to-end business processes. These include popular cloud computing solutions such as Revenova, Lanetix, Resilinc, CloudSense, NeuroRed, & many more. These applications built exclusively on the Salesforce platform, help deliver unprecedented business results, grow revenues and profits, & improve operational efficiency. Check out: CL Services, a top US-based 3PL service provider optimized their Salesforce file storage with XfilesPro Major Roadblocks to Superior Business Efficiency With the introduction of technological advancements, like Salesforce, and the prevalent use of 3rd-party custom applications, built on the Force.com platform, it would seem like enterprises in the T&L industry have everything they need. But that’s not the case. Even when using Salesforce, there are several challenges that these enterprises encounter daily. The 3rd-party logistics service providers usually have numerous business verticals such as supply chain, tracking & tracing shipments, warehousing, partner management, document management, customer support, & many more. To perform all these functions, they often deal with plenty of processes, people, products, & documents. But managing such a massive volume of files & documents within Salesforce is a great hassle in itself. Different Salesforce documents and files such as invoices, packing lists, export licenses, purchase orders, bill of lading, airway bill, delivery order, letter of credit dock, warehouse receipts, insurance papers, load order, & certificate of origin have to be dealt with daily. This can become a huge challenge if the enterprise doesn’t have a proper file management strategy in place. Coincidentally, the more users, partners, customers, vendors, & other different systems the 3PL company has, the more documents it generates in Salesforce. And the more documents it generates, the more it needs to focus on managing those documents efficiently. Therefore, it is always a problem of plenty that makes the need for a file management strategy even starker. In other words, though Salesforce & the 3rd-party custom applications have been exceptional in helping 3PL companies manage their operations better, managing the large number of files has never been easy due to the limited nature of the allocated file storage. And when dealing with so many documents, enterprises are bound to eventually run out of the allocated storage. XfilesPro: The Comprehensive File Management Strategy for T&L Companies When looking to overcome the limitations of the file storage in Salesforce, a lot of 3PL companies initially think of purchasing additional storage space from Salesforce because it seems like an easier approach. But once they realize that it’s a pretty hefty & recurrent expense, they quickly look for other solutions to their problems which is when they truly realize the importance of adopting comprehensive file management strategies in their Salesforce Org. XfilesPro is one such comprehensive file management & external collaboration strategy that is trusted by various transportation & logistics service providers across the world. The solution, designed especially for Salesforce, works well with solutions like Sales Cloud, Service Cloud, Experience Cloud, & other custom Salesforce solutions. Using the app, companies can seamlessly migrate their important files to different external systems including cloud storages like SharePoint, AWS S3, Google Drive, OneDrive, & Dropbox, and on-premise systems like SFTP, SMB, & Network Drive. Gain more insight into the application by downloading this product datasheet. By using XfilesPro, users can not only optimally manage their Salesforce files & optimize the native file storage but can also cut back on their file storage costs significantly & enhance the business growth, without compromising on their user experience. Now let’s discuss how XfilesPro’s unmatched capabilities can be of tremendous help to companies from the transportation & logistics vertical in meeting their file management goals in Salesforce. Large Volume Initial File Offloading Sometimes 3PL companies have a large volume of already-existing Salesforce files (closed shipment details, old freight records, old customer documents, closed customer support tickets, etc) within their Org that though are not in active use but do take up storage space, leading to different challenges. XfilesPro has an amazing ‘initial file offloading’ feature, utilizing which such files can be easily migrated to the external storage automatically, without any manual intervention. Centralized Content Management Experience Since 3PL companies deal with a multitude of files & documents, it’s very common for these files to be scattered across multiple systems like Salesforce, cloud storage, on-premise storage, community portal, etc. XfilesPro intelligently links all such files and documents to specific Salesforce records in the Org, allowing them to be managed from a single location in the external storage. This lets the T&L companies enjoy a seamless & centralized content management experience. Also read: Why is
How Did XfilesPro Deliver a Superior Salesforce File Management Experience to a Popular Legal Enterprise
In due course of time, XfilesPro has carved out a solid niche for itself in the Salesforce ecosystem & emerged as the #1 application for file management. This is largely because the default file storage is limited & additional storage space is costly so most enterprises look for solutions that can help them manage their Salesforce files efficiently. In this article, we’re going to discuss a similar use case of a Salesforce-using legal firm that also leveraged XfilesPro in its system to collaborate with AWS S3. A brief introduction to the enterprise Our client, one of the USA’s leading law firms, is a specialist in handling mass tort litigation cases and has helped thousands of injured & mistreated people get the maximum possible compensation. They also have been crucial in representing leading personal injury & mass tort firms in a variety of litigation cases. Started with the mission to provide the best possible legal representation to everyone, our client puts its’ customers first & offers them faster service. To effectively achieve business success, they were trusting the world’s #1 cloud platform, Salesforce, to handle their business operations. This meant a lot of files & attachments were being generated in their system as they strived to manage their existing as well as past legal cases. Also, in order to manage the sheer volume of legal cases, the Salesforce firm was making extensive use of a third-party legal case management AppExchange application, Litify. Though the app helped them manage & optimize their processes and workflows, it also contributed to increasing the volume of files. Also read: How XfilesPro helped an Australian non-profit organization manage 6K+ files and efficiently store them in Amazon S3 Elaborating upon their file management challenges Being a popular player in the legal sector, our client’s customer base was growing exponentially each day. This meant that a multitude of customer-related Salesforce files & attachments were being generated on a daily basis in their Org. To add fuel to the fire, the third-party AppExchange solution, Litify, that they were using to simplify their legal case management, was also generating a horde of files & attachments of its own. Since all the files were directly stored in the primary file storage of their Salesforce Org, it began filling up sooner than they had anticipated. This became such a big problem for them that they resorted to purchasing additional file storage space from Salesforce in a bid to have more storage space for the newly-generated files. But this led to an even graver situation as this put an extra burden on their storage budget since the additional storage was slightly costly; not to forget that it’s a recurring cost. Not only the storage costs but even file accessibility & visibility were a big challenge for them because of the dearth of a proper folder structure in their primary storage. This also made searching for particular files a very tedious task. But above all, the thing that bothered them the most was the compulsion to retain all case & customer-related files for a minimum of 7 years, courtesy of the different retention & compliance guidelines (both internal & industry-directed) that governed them. Also read: How XfilesPro helped a leading US Insurance service provider reduce significant Salesforce file storage costs How did XfilesPro come into the picture? To realize their dream of efficient & hassle-free file management in Salesforce, our client was on the lookout for a robust application that was capable of managing their files and attachments with the highest level of efficiency. This is how they landed upon XfilesPro’s AppExchange page & got in touch with the support team, following which they were highly impressed with the app’s advanced capabilities. Widely rated as the most trusted & preferred Salesforce file management solution in the market, XfilesPro quickly understood the client’s storage limitations & management complexities. After thoroughly analyzing their Salesforce Org & all the possible use cases as well as after discussing with multiple stakeholders, our Salesforce file management experts created a personalized integration roadmap for them to manage the primary Salesforce file storage through seamless integration and collaboration. Leveraging AWS S3 to simplify file management Considering the nature of their business, complexities, retention needs, & compliance demands, they felt it best to leverage their existing AWS S3 external storage to manage the Salesforce files. Using XfilesPro, they seamlessly integrated their Salesforce Org with AWS S3 storage in very simple steps & migrated all their important Salesforce files & attachments from the primary storage to the S3 external storage. As a considerable chunk of files was moved out, it instantly freed up & optimized the file storage space. XfilesPro also allowed them to create an intelligent folder structure in the S3 storage where all the files & attachments, from both the Salesforce Org & the third-party application, could be properly organized, based on pre-defined criteria. Through this functionality of the robust file management platform, the client was also able to resolve their file accessibility & visibility issues as all files were extremely easy to access, view, edit, share, download, or even delete (right from within Salesforce) because of being organized into different folders. And not to forget that since the Salesforce files & attachments no longer needed to be kept in the primary file storage, they could be retained for as long as required according to the retention & compliance guidelines. This allowed them to easily comply with all the stringent compliance directives that were governing their enterprise. After leveraging XfilesPro in their Org, the legal firm also stopped purchasing additional storage space & consequently reduced their file storage costs by 80%, without any effect on their ongoing business operations or the user experience. What’s more, is that after using XfilesPro to integrate the Salesforce & AWS S3 systems the legal enterprise also noticed a significant increase in their overall return on investment (ROI) because of the 80% reduction in storage costs & 5 times improvement in terms of performance. Thereby,
